IT Solutions
AccessKenya is uniquely placed as an Internet operator and IT service provider to be able to provide both connectivity services as well as IT solutions to clients. Since 2007 when AccessKenya purchased
Openview Business Systems, an IT Services company, we have been able to offer customers a fully bundled solution that provides both core connectivity as well as IT infrastructure management to clients.
With over 90 technical people in our organisation with skills ranging from Cisco, Microsoft, Linux, IBM, Oracle, NetApp and many more, we will have the skillset required to help you solve your issues.
As a client of AccessKenya you also have a partner to assist you in providing strategic direction and in determining the best use of technology as your company grows and as your requirements change.
AccessKenya offers a range of solutions to our clients who can pick and choose from the following services:
Offsite Data Backup
One of our most popular solutions, we ensure that your PCs back up transparently to the server which in turn backs up daily to our offsite redundant storage facility for maximum security and automatic peace of mind. We monitor that your backups take place daily. We do not use old tape technology.
High Availability (HA)
Keep your business-critical information systems continuously available and protected. Our solution captures changes to data, applications and critical system objects in real time and replicates them to alternate (backup) servers. More importantly, it enables controlled, non-intrusive and fast failover to meet any contingency. It is scalable, application independent, and ready for virtualized and clustered environments.
Managed E-mail
E-mail has now become business critical for most companies. We will install or upgrade your email (either MDaemon, Exchange, Zimbra or other Linux based) and manage and support your email system for you to ensure maximum uptime and efficiency
On-Site Support
Our On-Site Support solution provides clients with a full time or part time engineer on premise, supported by a technical team back at our office to give further assistance on higher level issues if required.
Remote Support
We can connect to any PC or server around the world within a few seconds. We can remote control your PC as if we were sitting right in front of it. Using an Enterprise class and Security secured solution, we can remotely solve PC and server issues that need quick resolution without needing travel time to your site. Our solution rides on our own network and is secured by strong connection encryption and access control that needs your approval to establish
Desktop & Server Preventive Maintenance
Maintenance Support solutions complement your day to day support from your own IT resource. On the PC front, they include PC usability checks and installation of a standard desktop suite, on-going hardware, operating system and desktop software support together with quarterly maintenance and a quarterly report. With respect to your servers, our solutions include an initial server usability check and ensuring that the latest operating system and service packs are updated, together with on-going hardware and operating system support together with quarterly maintenance and a quarterly report. Advanced Server Support includes effectively complete management of your servers
Virtual Private Network Management
More and more companies require secure access to their data and applications from remote sites – either home or remote office locations, or from laptops while on the move. We can provide you with hardware and software solutions and full management of your Virtual Private Network.
Security
We can offer you some or all of the level of security normally enjoyed by only the largest of corporations. This includes a fully managed firewall, content filtering and automatically updating Anti-virus for desktops and servers. We can also provide a service where our support team check virus alerts to ensure your machines and network are clean from attack.